Artificial Intelligence Sentiment Analysis Using NLP These feature vectors are then fed into the model, which generates predicted tags (again, positive, negative, or neutral). Alternatively, you could detect language in texts automatically with a language classifier, then train a custom sentiment analysis model to classify texts in the language of your choice. Most of these […]

Best 25 Shopping Bots for eCommerce Online Purchase Solutions Some are ready-made solutions, and others allow you to build custom conversational AI bots. A tedious checkout process is counterintuitive and may contribute to high cart abandonment. Across all industries, the cart abandonment rate hovers at about 70%. With a few clicks and a pinch of […]

Digital front door of conversational AI virtual agent delivering seamless digital patient engagements This is where conversational AI tools can be put to use to check symptoms and suggest a step-by-step diagnosis. It can lead a patient through a series of questions in a logical sequence to understand their condition that may require immediate escalation. […]

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How Automation Can Help Customer Service Agents If your current chatbot can’t interpret information to direct customers to make the appropriate routing decision, automation becomes a blocker rather than a resource—or a valid support method. Financial concerns over the ability of a new AI customer assistant to execute cost-effectively are real and need to be […]